Job Title

Product Consultant (Design)

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Job Function

They are responsible for growing the company’s brand recognition and positioning and drive engagement through innovative design. They are responsible for ensuring a seamless user experience across the company’s touchpoints and products.

Grade

Associate I to Associate II

Our structure mimics the Big 4 model.‍

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Job Responsibilities

User Experience & Interface Design

• Developing intuitive and engaging user interfaces for web and mobile platforms, ensuring seamless navigation, usability and overall user experience.
• Develop wireframes, mockups, and prototypes to visualize product concepts.
• Work closely with product and engineering teams to ensure accurate implementation of designs.
• Conduct usability testing and iterate on designs based on feedback and data.
• Creating graphics, illustrations, and other visual elements to enhance digital content and marketing materials‍.

User Research & Market Analysis

• ‍Conduct user research to understand customer pain points, behaviors, and needs.
• Analyze competitor products to identify design opportunities and industry trends.
• Synthesize research findings into actionable design recommendations.

Design Systems & Branding

• Maintain and enhance the company's design system, ensuring consistency across products.
• Maintain brand identity and messaging consistency across all platforms and campaigns.
• Collaborate with the marketing team to align product design with the company’s brand identity.
• Assist in designing marketing and promotional materials as needed.

Collaboration & Communication

• Work closely with marketing, analytics, sales, technical and delivery teams to ensure alignment of UX/UI designs with business objectives and user needs.
• Present design ideas and solutions clearly to both technical and non-technical teams.
• Support in creating design documentation and guidelines for development teams.

Research and Trends

• Stay updated on industry trends, best practices, and emerging technologies to continually improve digital strategies and user experiences.
• Other duties as assigned in relation to achieving defined goals.

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Key Performance Indicators

• Client Satisfaction and Retention
• Revenue per client/member (RPC)
• Net Promoter Score (NPS)
• Product Specific Metrics
• Competitive Advantage

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Education

First Degree in relevant field

Professional Qualification

• Bachelor’s degree in related field (or equivalent experience)

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Experience

• Minimum 3 years’ experience in relevant role

Required Functional Skills

• Proven experience as a UX/UI designer, digital media specialist, or similar role.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, XD) and familiarity with prototyping tools (e.g., Sketch, Figma)
• Strong understanding of user-centered design principles and best practices-        Excellent written and verbal communication skills, with the ability to create compelling and persuasive content.
• Knowledge of SEO principles and experience with analytics tools to track performance metrics
• Basic understanding of HTML/CSS and web development frameworks.
• Experience with low-code web development tools (such as Webflow, Framer) is a plus
• Experience with video editing and animation tools (e.g., Adobe Premiere Pro, After Effects) is a plus
• Creative thinking with a keen eye for aesthetics and attention to detail
• Business analysis and research
• Strategic thinking and value-driven approach to problem solving

Required Behavioural Skills

• Organisational skills
• A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment
• Team working skills and a collaborative approach to work
• Resourcefulness
• Personable personality

Working Hours

• Minimum 40 hours per week
• Regular working hours (8AM- 5PM) on business days - More hours may be required depending on business demands

Work Tools

• Laptop (BYOD, Transition to Company-issued)
• Relevant Applications and Tools (Company-issued, shared)
• Internet Access (Company-issued, shared, monetized for remote)

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Benefits

• 20 days Annual leave
• Health Insurance
• Paid industry events and conferences and professional memberships
• Competitive salary commensurate with experience
• Flexible remote work options
• Opportunity to grow and advance within a rapidly expanding startup environment
• Collaborative team culture with a focus on creativity and innovation

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How to Apply

Apply here